In Minnesota, a new transit route was being planned, running through the suburbs north and north-east of Minneapolis — involving many lower-income communities and communities of colour. It was discovered quickly that equity was a major issue that had to be addressed. Meanwhile, in Vancouver, TransLink — the regional transportation authority — set out to revise its fare structure, which hadn’t been updated in over 30 years. Over a two-year process, TransLink brought together people from all over the region to discuss, learn and have input on the complexities in developing the fare system. And in Atlanta, where funding at MARTA — the regional transit authority — leaves little for customer service considerations, a group of customers banded together and went from being activists to being actionists, and thus was born the MARTA Army. IAP2 USA members can watch the video of this webinar here.
With twenty-five years of experience in facilitating community engagement, Barbara Lewis is best known for her creativity in engaging communities in local/regional decision-making and particularly her use of the Appreciative Inquiry approach.
Barbara’s involvement with IAP2 has been extensive over the years. In 1994, Barbara helped found the Colorado Chapter of IAP2 and was most recently the chapter’s president. In 2002, she was a key member of the team that developed the Techniques for Effective Public Participation course, now part of IAP2’s gold standard Foundations Program. In 2017, she was the “boots on the ground” Co-Chair of the 2017 IAP2 North American Conference in Denver. In short, Barbara’s entire career has been built around the implementation of IAP2’s Core Values.
Certification Task Force
This dedicated group of P2 practitioners and IAP2 leaders have spent the last 6 years developing a professional certification program from the ground up.
From using international practitioner responses to help determine the essential capabilities a P2 professional should have to effectively design, implement, and evaluate public participation programs and develop an assessment program to test and verify that applicants have these core competencies, please join me in recognizing the
Certification Task Force Members:
- Debra Duerr
- Tina Geiselbrecht
- Cassandra Hemphill
- Wendy Lowe
- Brenda Pichette
- Ken Smith
Additionally – the task force has asked that an honorary award be granted to IAP2 USA and Canada Executive Manager Amelia Shaw for her significant support and stewardship of this process and of the Task Force.
A tireless champion of good communications and community engagement, in little more than 8 years, Francesca Patricolo has established a P2 student chapter at the University of Oregon, participated on the Cascade Chapter executive committee, established her own P2 consultancy, served on the IAP2 USA Board of Directors, served as USA representative to the IAP2 Federation and now serves as President of the Cascade Chapter. Francesca has also been passionate about helping young people become involved in the practice of P2 and advancing the cause of equity and diversity within P2.
As you may be aware, IAP2 has been going through an important and ambitious change-journey over the last twelve months.
This time last year, the IAP2 Federation Board launched a process of re-design to help us articulate and create the organisation that we want to be – a sustainable and dynamic international association for engagement professionals. This process was led by a diverse working group of members and trainers. This work started in Denver, at the time of the 2017 North American Conference. Out of these two days came the ‘change committee’ – a group of volunteers tasked with scoping the change and shaping the future of IAP2.
With the input of your regional boards and the international board, the change committee came up with seven strategic priority areas and a series of recommendations that will enable us to reshape our international collaborative network that lives and abides by the IAP2 core values. You were invited to give feedback on the strategic priority areas and recommendations via an online engagement platform. Your input was fed into high-level discussions with representatives from each regional board earlier this month in Victoria, Canada. We now have seven endorsed strategic priority areas and 36 endorsed recommendations (read it here – I’ve deliberately kept the track changes so you can see what was discussed/ changed).
I’m really excited about these strategic priority areas and recommendations. They will ensure that the future IAP2 will place significant focus on advocating for and growing engagement practice around the world – both in terms of expanding engagement in new regions, as well as ensuring that IAP2 remains at the cutting edge of new engagement developments including innovations in tools, techniques and technologies. The recommendations propose that training can be developed and delivered anywhere around the world – and a global committee be tasked with ensuring high quality and consistency for all IAP2 products. Better international connections will be achieved through communities of practice and sharing of lessons learned across the IAP2 global community. In summary, these strategic priority areas will enable us to become the future-focused international professional organisation that we want to be.
However, there is a lot of work to be done over the next 6-12 months. This is where you come in. We need your expertise and experience to help us consider and explore the detail required to reshape IAP2.
We have divided the work into four key committees and we are looking for committee volunteers from IAP2’s global body of members, trainers and staff. Team leaders have been identified for each committee. Their first task will be to develop a work plan and, along with their respective committees, to nominate a chair and co-chair between now and the end of October 2018. Work will continue until at least March 2019 as each committee develops a detailed implementation plan for the agreed recommendations.
Please consider volunteering for only one committee as we anticipate the workload will be a few hours per week for several months. Thank you also to those of you who have already volunteered to be involved in committees. But we need loads more volunteers – so if you are interested please get in touch. The team leaders and committee members so far are;
- Advocacy and emerging practice
- Team leads – Tim Hart THart@SRK.co.za and John Poynton firstname.lastname@example.org
- Committee members so far – Aldi Alizar, Bruce Gilbert, Lerato Ratsoenyane, Lucy Cole-Edelstein, Margie Harvey, Martin de los Rios, Steven Mamphekgo, Thato Shale
- Brand and member value
- Team leads – Cathy Smith Catherine.Smith@cityworks.biz and Catherine Rockandel email@example.com
- Committee members so far – Anton Febian Taufik, Ellen Ernst, Kate Vallence, Lisa Carlson, Marion Short, Myles Alexander, Rachel Edginton, Rob Gravestocks, Tanya Burdett
- Training and professional development
- Team leads – Richard Delaney firstname.lastname@example.org, Amanda Newbery email@example.com and Ken SmithKSEServices@goalnet.co.za
- Committee members so far – Alice Sherring, Cassie Hemphill, Deanna Desedas, Fran Morris, Gay Robinson, Grace Leotta, Joel Levin, John Godec, Kylie Cochrane, Mary Moreland, Ratih Damayanti, Susan George, Tannis Topolnisky, Wendy Lowe
- Team leads – Mandi Davidson firstname.lastname@example.org, Sarah Rivest email@example.com and Doug Sarno firstname.lastname@example.org
- Committee members so far – Amelia Shaw, Ann Carrol, Jan Bloomfield, Jay Vincent, Lara Tierney, Michelle Feenan, Marty Rozelle
A few of you have asked who are the decision makers. For this stage of the change process there will be decision makers on several levels – at the committee level and at the regional board level. Specifically, the scope of each committee will be decided by members of that committee. The scope will be endorsed by the steering committee which will be made up of chairs and co-chairs of each committee, key IAP2 staff and myself. The international board will continue to oversee the overall change journey and regional boards will continue to be the overall decision makers. You will note we are using new language to describe our organisational model. Instead of using the words federation and affiliates, we are now using the words international and regional.
I would like to thank the members of the change committee who have driven the first 12 months of our change journey. The change committee will now be disbanded but their work (and all of these individuals) will continue through the four committees and/or the steering committee. Please join me in thanking Aldi Alizar, Amelia Shaw, Bruce Gilbert, Doug Sarno, Ellen Ernst, Jay Vincent, John Poynton, Kate Vallance, Mandi Davidson, Martin de los Rios, Marty Rozelle, Richard Delaney, Sarah Rivest and Tim Hart.
For those of you who are yet to get involved and/ or who have views on this change process, I strongly encourage you to get involved asap. This change process is deliberately designed to be inclusive and flexible however it does have a distinct timeframe and end date. So if you have a view and/ or want to get involved, now is the time.
If you have any questions, concerns and/ or would like to volunteer, please do not hesitate to contact me, committee team leads or your regional or international board representatives.
Thank you for your ongoing passion and dedication to expanding and professionalising P2/ engagement.
International Association of Public Participation
M +61 404048369
2740. Two thousand seven hundred and forty. That’s how many pieces of IAP2 literature are being shipped off to Ambassadors across the country. Our Ambassadors will be distributing postcards and brochures and engaging decision makers on a range of issues including incorporating P2 into planning, public works, and environmental policy.
They are working to initiate student chapters at universities and chapters in states and regions that don’t have them. They are taking P2 to tribal conferences, city utility and city manager conferences, to young professionals in the planning and sustainability fields, to the Corps of Engineers, the CDC, and to their local networks.
The list of new P2 opportunities is long and it’s growing.
Ambassadors are actively working in Arizona, California, Colorado, Georgia, Kentucky, Montana, Massachusetts, Minnesota, Nebraska, Utah and Washington D.C. This list will also grow as new Ambassadors and opportunities to talk about P2 come online.
Conversations with the Ambassadors are the stuff P2 dreams are made of. Each one passionate and deeply committed to making the world around them better through their work. You’ll get to know their stories and projects in future blog posts. In the meantime, if you feel P2 in the air it’s because our message of pursuing the greater good, good decisions made together is literally in flight and will soon be hand delivered by our bright and brilliant colleagues to new niches all over the country.
POSITION: Community Relations Analyst, City of Raleigh, North Carolina; member, 2019 IAP2 North American Conference Planning Committee
How long have you been in P2, and where have you worked? Overall, I have worked in the P2 field for 10 years. I currently work in the City of Raleigh’s Community Engagement Division as a Community Relations Analyst. Previously, I worked for a local non-profit as a Policy & Outreach Program Coordinator.
What turned you on to P2 in the first place? I have always been a ‘people person’ and ‘problem solver’ so, naturally working in public service was the right fit. I genuinely enjoy empowering residents and allowing the opportunities for their voice to be heard. I believe there is power in being open to different perspectives and lived experiences.
I first learned about IAP2 from a past Administrator who came across the information online. In hopes of learning more, I attended the 2017 IAP2 conference in Denver, Colorado and it was a whirlwind of information! I met other like-minded professionals from across the world who were excited about taking public participation to the next level.
Tell us a bit about your public engagement experience before joining the City
I worked for a non-profit that did a lot of juvenile justice outreach and education. One of the main focus areas was how create a continuum of care for youth who found themselves in the juvenile court system. They might get into a fight at school, or involved with drugs: maybe there’d be mental health issues involved. They would be assigned to a court counsellor, but there was a lot of time between identifying the problem and anything being done about it.
So, I was part of a group working on the situation. See, this was happening in rural North Carolina, and we were coming in from Raleigh, which is a major city. So, the first thing we had to do was establish a rapport with the people to find out who they were and what they needed. We held different events, like focus groups and one-on-one conversations. There’s a large population of Native Americans, so we had to find out who the leadership was and reach out to them. We also had to identify who impacted these children’s lives, family advocates, the school system, elected officials, social services, representatives of the court system, mental health professionals and so on. We had to ask, “Who needs to be at the table who isn’t here?”
After the first couple of large group meetings, we realized everyone was working in silos. For example: the child would get into trouble with the police and the police wouldn’t contact the school; so, the child goes back to school and gets in trouble again. So, the lowest-hanging fruit – the easiest solution — was to break down the silos and create a continuum of communication.
The system was changed so that, as soon as an incident occurred, the juvenile court counsellor would be called, and within three or four days, the youth would receive mental health assessments, and before the youth went before a judge, teachers, court counsellors, police, parents, would have met to discuss the situation.
We began to partner with other nonprofits in the area that provided services the child and their family could utilize. It was amazing, and I was excited to be part of it for three-and-a-half years.
How would you describe the City of Raleigh’s move towards embracing P2? Was it a “culture shift”? How long did it take? Was there a particular incident that spurred the city to engage the public more? Was there a particular decision-maker who was responsible?
No one specific event spurred our move to more engagement. In 2015, our City Council members adopted a five-year strategic plan. The Strategic Plan has six key focus areas which reflect the current and future identity and character of the city. The plan contains citywide objectives and strategic initiatives needed to support the key focus areas. One focus area is “safe, vibrant and healthy community”, with an initiative focused on “Strengthening neighborhoods’ social fabric through community outreach, engagement and communication.” Community Engagement is a hot topic these days.
The City of Raleigh has just over 450,000 people. It’s very diverse and growing every day. We can’t grow out anymore, so we’re growing up, with lots of high rises and people from up north moving down to Raleigh because of the cost of living up there. We’re a “city inside of a park”, with lots of greenspace, diverse cultural events, universities and higher-education institutions.
All of our departments touch residents in different ways, and they all have different ways of engaging. As part of City Council’s desire to strengthen community engagement and communication, staff began researching different community engagement models to implement citywide. Part of our discussion over the long term is to have a toolkit – a framework for engagement – to streamline that process. We’re fairly new to the IAP2 model in Raleigh – it’s a work in progress.
Going to the conferences was very helpful to me, realizing that the process of implementing P2 is different for every city. It takes time and you must make sure every voice is at the table.
The City of Edmonton inspired me. I saw their presentation at the 2017 conference in Denver and I realized this was where we were trying to go – in some ways, we just hadn’t put a name on it yet.
That’s what I love about IAP2 – people are “open source” – open to sharing best practices and “this is what worked for us”. People truly care about improving public engagement.
Have you had any “big wins”?
- The City of Raleigh has taken advantage of the IAP2 USA Government Membership program.
- My supervisor and I completed the Foundations & Techniques trainings.
- A newly formed relationship with the City of Charlotte blossomed out of attending the 2017 Conference. There are discussions regarding the formation of a IAP2 chapter on the east coast.
- Some City of Raleigh staff are on the 2019 IAP2 North American Conference planning committee.
Have you had any “golden learning moments”? I have had several “learning moments” over the past year.
- The Foundations Course taught me the fundamentals of planning for good engagement & provided detailed materials to use as a reference. Good public participation takes time & must include a well thought- out process.
- Implementing IAP2 into the way you do business is going to be a culture shift. “Change the language, change the culture”. It will not be a quick process and looks different for each organization.
- The Core Values are useful to public engagement professionals when developing and implementing public participation processes. These Values help inform better decisions that reflect the interests and concerns of potentially affected people and entities.
- During the 2018 conference, the importance of organizations building relationships and rapport with citizens prior to projects was emphasized. Engagement should be ongoing with citizens no matter if there is a special project or not.
What does it mean to have the North American Conference come to North Carolina next year? It’s the first time the conference has been held on the East Coast, and it’s coming to Charlotte, with involvement from Raleigh.
It’s exciting because there’s a lot of great work being done on the east coast. I’ve been to smaller conferences on the theme of community engagement, so having IAP2 come to North Carolina will bring necessary information to take their engagement to the next level. It will definitely pique other municipalities and government organizations. Charlotte is well-known, and people will come to see the place.
There have been lots of discussions on an East Coast IAP2 chapter, and this will spur the growth. We’re sending invitations to everyone, so they can hear about the great work being done and hear the stories at the conferences. People on my side of the country need to hear about it – especially those in public service who are “Working for the Greater Good.” We want to provide the resources and information. I see how IAP2 has blossomed and grown on the West Coast and in Canada, and it’s a great opportunity for others to see the great things we’re doing here.
If you had anything to say to someone just getting into the P2 business …
The IAP2 Core Values and Code Ethics really help inform my work & role when I am part of interdepartmental teams tasked with engaging the public. I have internalized the IAP2 principles and reflected on how they will impact my work. It has changed the way I communicate with my teams, I bring the spectrum & other IAP2 materials to the meetings as a reference.
It’s back! The IAP2 USA Skills Symposium — our annual opportunity to plunge deeper into the P2 realm — will be back at the Commons Learning Center in Austin next February 25 to March 1st!
Those who attended the 2018 Skills Symposium are virtually unanimous, course evaluations showed:
I would recommend this course to my P2 colleagues: 99%
It was a worthwhile investment in my career development: 97%
Now’s your chance to take part in this exciting opportunity to enhance and expand your P2 toolkit!
From February 25 through March 1, 2019top trainers from around the world will be on-hand! You can take the full five-day Foundations course, or, as in past years, a variety of courses covering P2 topics you won’t find anywhere else! Read the full Schedule at a Glance.
So start making your plans and get ready to book your room at the Lone Star Court— our host hotel again this year with a special Symposium rate.
Wednesday, August 29th | 3:00-4:30pm (EST)
With increased pressure to streamline the NEPA process through various Executive Orders, Secretarial Orders, and Rulemaking efforts, public involvement has become a key topic in this national conversation. As part of this webinar, panelists will share their perspectives on public involvement in this changing policy environment. Speakers will discuss ways in which the public involvement process can be reimagined for project success. Specific tips and tools will be shared with participants regarding how the public involvement process can help further the goals of streamlining. Methods to expand and enhance the use of online engagement will be highlighted. In addition, panelists will discuss innovative ideas regarding NEPA documents themselves as one of the primary public involvement instruments. Please join us for this important topic!
- Shannon Stewart, NAEP Board Member
- Steve Wolf, MCP3, IAP2 USA Board Director
- Janet Guinn, SWCA Environmental Consultants
- Ray Outlaw, Enviroissues
- David Mattern, Parametrix
Addressing many of today’s most pressing problems requires both engaging broad public audiences and working within complex systems of institutions, actors and drivers. In our July webinar, Prof. Martin Carcasson of the Center for Public Deliberation at Colorado State University, Prof. David Kahane of University of Alberta, and Robin Prest of the Morris J. Wosk Centre for Dialogue at Simon Fraser University describe how the emerging field of “Participatory Systems Change” can create better outcomes for complex or “wicked” problems. These methods are better able to account for the values of citizens, identify leverage points for intervention, and build collaboration among multiple actors.
This approach requires rethinking key aspects of engagement, including: sponsorship; issue framing; sequencing; the nature of democratic exchange; the method of analysis; and strategies for mass communications.
The Council on Environmental Quality (CEQ) has extended its comment period to 08/20/2018. The CEQ has posed six questions to the public regarding the National Environmental Policy Act (NEPA). This could have a significant impact on the process and quality of P2. We want to make a stand for good P2, why it is important and why we need to fight for it. For this reason, IAP2 USA has elected to provide feedback on Question 6:
Question 6: Should the provisions in CEQ’s NEPA regulations relating to public involvement be revised to be more inclusive and efficient, and if so, how?
We as a community are uniquely poised to respond. We are asking you to be a part of “Pursuing the Greater Good” and to advocate for “Good Decisions Made Together” by responding to the NEPA request for comment.
The IAP2 USA Board has put together its own comment letter and we hope that this will encourage you to do the same. Please take a look and feel free to use comments/sections that resonate with you in your responses.
Not sure what this is all about? Learn more: https://wp.me/p8pbvC-8Y
Interested in submitting your comments and feedback directly to the CEQ? All comments must be submitted online by August 20, 2018.
Thank you for spreading the practice of “good P2!”