Webinar Rewind – Victoria Encore: “Prevent Truth Decay”

“What is our role in protecting Truth?” was the presenting question in our November webinar, in which Sam Imperati and Devin Howington reprised a successful presentation from the IAP2 North American Conference in Victoria. “Truth Decay” was coined by a Rand Corporation report in early 2018, identifying the situation where opinions supplant facts as a driver in people’s attitudes and decision-making.  The result is alienation and disengagement, erosion of civil discourse, and a decline in trust of individuals and institutions.

What is the role of the P2 practitioner in this? If IAP2 principles include ensuring that people have the facts they need to make an informed decision, how far is a practitioner expected to go – and whose “truth” is regarded as paramount? One is dealing, after all, with the sponsor, the participating public, the general population, and a variety of other interests.

Sam and Devin offer some ways of establishing truth and helping groups maintain civility and stay grounded in the facts, while still allowing for individuals to have “their truths.” One tool they offer is the “umbrella question”, framing the issue at hand in such a way that covers all the interests that are demanding attention.

The webinar spurred some lively interaction, and IAP2 members can view it and access the slide deck and other collateral materials here.

Webinar Rewind – July 2018 “Denver Encore: Participatory Systems Change”

Addressing many of today’s most pressing problems requires both engaging broad public audiences and working within complex systems of institutions, actors and drivers.  In our July webinar, Prof. Martin Carcasson of the Center for Public Deliberation at Colorado State University, Prof. David Kahane of University of Alberta, and Robin Prest of the Morris J. Wosk Centre for Dialogue at Simon Fraser University describe how the emerging field of “Participatory Systems Change” can create better outcomes for complex or “wicked” problems. These methods are better able to account for the values of citizens, identify leverage points for intervention, and build collaboration among multiple actors.

This approach requires rethinking key aspects of engagement, including: sponsorship; issue framing; sequencing; the nature of democratic exchange; the method of analysis; and strategies for mass communications.

Read the SFU Participatory Systems Change Primer here. And IAP2 USA members can watch the video of the webinar here.

May Learning Webinar: “Our Community Could Blow Up. Do We Have Time for some Quick Consultation?”

Robbie Burns’ famous prayer was for protection from “things that go ‘bump’ in the night”, but in October 2012, near Shreveport, Louisiana, it was no “bump”. It was a colossal explosion, and no one immediately knew the cause. When the cause – and the planned solution – were discovered, it touched off a different kind of fireworks.

The cause was millions of pounds of M6 explosive – the propellent used to fire large guns, like tank guns and heavy artillery – which had been stored at Camp Minden National Guard Base. It was too old to be any use – and highly unstable. The Environmental Protection Agency (EPA) and other responsible agencies planned to burn the explosives in the open – considered “best practice”. The community had other thoughts on the matter and in the social and political melee that followed, Kristi Parker Celico and Doug Sarno, MCP3, were called in to facilitate public consultation sessions to find an alternative.

Except they didn’t have the luxury of time.

BOOMThe military repeatedly reminded everyone that another major explosion could happen at any moment.

So how did Kristi and Doug manage to marshal the military, the environmental experts, the community members, the activists and the various government agencies (none of whom wanted the responsibility) and come up with a solution? The May webinar – a reprise of their presentation at the 2017 IAP2 North American Conference – is revealing, inspiring and at times hilarious (in its own macabre way) as we learn how two experienced professionals took charge of the situation and quickly but methodically brought in a solution before something else went “ka-BOOM!” in the night.

IAP2 members can watch the webinar here. (The IAP2 Webinar Archive is a benefit exclusive to members of IAP2 USA.)

April Learning Webinar: Core Values Award Winners – project categories Part 2

USA: Tennessee Department of Transportation – General Project Award for “Long Range Transportation Plan”

Tanisha & Gov Haslam

Every five years, the Tennessee Department of Transportation has to produce a 25-year long-range transportation plan, and with 6.5 million people — a third of whom live in rural areas — to serve, the challenge is to make sure public money is spent in the best way possible. Complicating matters is the sudden in-migration of people: ever since Nashville was designated an “It” city by the New York Times, 100 people move there per day.

By 2013, transportation infrastructure projects had fallen behind to the tune of $6 billion, so the problem was clear: how to come up with a plan that Tennesseans could stand behind. Tanisha Hall — TDOT’s Director of Long-Range Planning — and her staff had to reach urban and rural areas with the same message, be consistent with the outreach efforts, build input that would directly influence the decisions, and define and target traditionally underserved sectors of the population.

The tools and techniques included regional summits, focus groups and “Book-a-Planner” Outreach, where staff would take the message to local groups. They took the message to places where people traditionally met, such as Rotary and Chamber of Commerce meetings, giving people the straight goods on the challenges TDOT was facing; they questioned the people interactively on what their transportation priorities were.

Tanisha explains that they learned quite a few valuable lessons about engagement: make sure that an engagement plan is an integral part of the plan; be flexible; think through the entire process ahead of time and identify potential obstacles; and make it enjoyable.

So successful was the outreach, that towards the end of the process, Governor Bill Haslam (centre, above; looking toward Tanisha) used Tanisha’s engagement process at some of the events, which led to the legislature passing a gas tax increase to fund transportation infrastructure and TDOT won the IAP2 USA Core Values Award — General Project.


CANADA: LAWS (Liard Aboriginal Women’s Society) and Beringia Community Planning, Indigenous Engagement Award for “Youth4Safety”

Tackling the problem of violence against Indigenous women and girls in a small northern community, and making sure as many voices as possible were heard in developing a long-range, multi-modal transportation plan, were the last two Core Values Award winners featured in our monthly webinars.

In addressing a problem of sexualized violence against Aboriginal women and girls, an initiative named Youth4Safety spearheaded by the Liard Aboriginal Women’s Society (LAWS) and supported by Beringia Community Planning won the IAP2 Canada Award for Indigenous Engagement. The groups determined to make the plan local to the community, so it was relevant at all points, and to empower youth, both Aboriginal and non-Aboriginal.

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There are numerous barriers when it comes to engaging young people. Lack of interest is one, as is an inability of decision-makers to see the value in engaging young people; perhaps an even bigger barrier is the lack of meaningful roles for youth. The Youth4Safety project set out to overcome all of those.

Beringia’s Sarah Gillett says decision-makers often underestimate the ability of young people to contribute to a process; but in this case, they were given the key role. The project presented educational tools to help youth deal with sexualized violence, but the project also drew on the local culture and the experiences of the young people, themselves, all while ensuring the safety needed for youth to participate. They were empowered to apply what they learned in designing an awareness campaign and then share their work with the broader community.

No fewer than 16 agencies collaborated on the project, including LAWS, the RCMP, local tribal justice departments, the local high school and drug and alcohol counselling services. A unique feature of the process was that it was based in local Kaska culture, focusing on peer support, a system designed by youth for youth, and dene à nezen, which is a Kaska term to describe “dignity and respect”.

While the long term impact of their work is still to be understood, an evaluation of Youth4Safety has identified the following results to date:

For the participating youth:

  •         An ability to describe the issues relating to sexualized violence (such as gender, social responses, racism, mental health)
  •         An increased willingness and comfort talking about sexualized violence
  • An ability to identify concrete actions they can take to respond to violence against women and girls
  • An increase in concrete skills they can use to get involved in taking action on issues of sexualized violence (such as campaigning, communication, using the media)
  • Increased sense of connection among Youth – provided a network Youth trust to approach with sexualized violence issues, potential to provide support for Youth victims of sexualized violence
  • Increased confidence and self-efficacy – being a part of this team gave Youth an opportunity to build their confidence and recognize their ability to build a safer community
  • Building a stronger support network – more aware of resources, community organizations, and a network of people who care about sexualized violence against women and can help

For the broader community:

  •         Increased knowledge about violence against women and girls, the extent of the issue and the impact on Youth
  •         Increased appreciation for the knowledge Youth have on the topic of sexualized violence and the role they can play in raising awareness on this issue

 

 

President’s Message: Leah Jaramillo

Another annual general meeting is in the books. These meetings are always a nice way to review the progress we’ve made as an organization and an industry in the past year, as well as to answer questions and receive feedback from members. IAP2 USA continues to grow, (with membership now over 1,200), offer new programs and services and host wonderful events. In case you missed them, we had an outstanding skills symposium in San Diego last February and a stellar conference in Denver in September. In between, we launched four new online trainings and have had a series of fun and informative webinars, not to mention all the chapter meet-ups, events and conferences.

P2 and Disaster Response – IAP2 May Learning Webinar

It sounds like a no-brainer: a stash of millions of pounds of highly-unstable explosives is threatening a town and some explosions have already gone off. Quick! Turn the experts loose to find the solution and act on it! No time to sound out ordinary people on what they think should be done!

But that was exactly the situation in one town in the USA recently, and the experts who studied the problem came back with a “solution” that was even worse and left the area vulnerable to a catastrophic blast.

So they “paused” and took it to the people.

In our May webinar on May 8, at 11:00 AM PDT (2:00 PM EDT), Kristi Celico and Doug Sarno, MCP3, will reprise their presentation from the 2017 IAP2 North American Conference in Denver, will discuss how they helped achieve “consensus in a hurry”, which addressed the issue and averted a disaster. How do you weigh the risks and benefits and make sure local residents are involved in the decision?

Join us to find out how this community solved the problem and how you can apply that to your own work. Register here, and remember the two-stage process to register: follow the link in your registration confirmation email to get the login information you’ll need.

Looking forward to you joining us on May 8!

WEBINAR REWIND: February 2018 – “Handling Emotion and Outrage in Public Participation”

When dealing with conflict and entrenched opinions, do you look for the root causes of the entrenchment? In our February webinar, “Handling Emotion and Outrage in P2”, John Godec, MCP3, looked at some of the reasons why people become polarized in their opinions and why they hold those particular opinions in the first place.

A new benefit for IAP2 USA members: recordings of our webinars are now available exclusively to IAP2 USA members. Check out these and other recorded webinars here.

(One of the IAP2 “Flagship” courses is “Strategies for Dealing with Opposition and Outrage in P2” – formerly known as EOP2 – but this should not be confused with this webinar.)

John pointed out that many of the issues P2 practitioners face today are not new. At the 1997 IAP2 Conference in Phoenix, Chris Gates, president of the National Civic League, described a society made up of angry citizens, ruthless media, broken politics, cynicism and old approaches, as well, Gates added, as “an assumption of bad intent by business and government leaders.”

Sixty years earlier, John noted, Dale Carnegie, the “How to Win Friends and Influence People” guy, stated that “When dealing with people, remember that you are not dealing with creatures of logic, but with creatures of emotion, creatures bristling with prejudice and motivated by pride and vanity.”

John’s research into these root causes, in part, came from trying to understand his own family, many of whom he calls “über-conservatives”. It’s taken him into realms of neuroscience and human behavior, and the work of people like Dr Gail Saltz, a psychiatrist, and Dr. Jonathan Haidt a social psychologist who identify biological differences in brain function between people who hold conservative views and those who self identify as more liberal. In other words, people often become polarized and entrenched in their socio-political positions because they are wired that way.

Grasping that concept and learning to deal with it leads to better thinking when planning a P2 process that you know will be controversial and bring out wildly opposing factions, ensuring that certain voices are not allowed to dominate the scene.

IAP2 USA Members can view this webinar online at: https://iap2usa.org/2018webinars

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