Webinar Rewind – November 2017: IAP2 Projects of the Year

You have a project. It can benefit a lot of people, but for whatever reason, you run into a major roadblock: hostility from the very people it’s supposed to benefit. How do you approach these roadblocks and overcome that hostility?

The November Learning Webinar featured the winners of the IAP2 Core Values Awards for Project of the Year, and both of these had to address a very skeptical public. In fact, the City of Calgary had to shut down its plan to upgrade the Crowchild Trail – a major transportation corridor from the north end of the city to the south – because of hostility from the public. And the Mental Health Center of Denver learned to change one often-used term and leave out another altogether, in order to create a branch in an impoverished area of the Mile-High City.

WEBINAR REWIND: “Understanding the Squishy Stuff” + “Are We Smarter Together?”

 

Two presentations that challenged some of the key principles of P2 were featured in our last “encore” from the 2016 IAP2 North American Conference in Montréal. Dr Mark Szabo looked at the way the “squishy stuff” – emotional responses that are hard to quantify but no less important to consider – can be addressed. Jacques Bénard discussed the collective mindset, questioning whether decisions reached collaboratively are really the best ones.